Privacy Policy

At Ittechbasics, your digital privacy and operational security are our highest priorities. This Privacy Policy outlines our strict data minimization practices and how we handle your information when you subscribe to our digital routing infrastructure and software services.

1. Strict No-Logging Policy (Network Usage)

As a provider of proprietary BufferShield routing technology, we operate strictly on a No-Logging basis regarding your activity. While we monitor overall bandwidth consumption to prevent network abuse and ensure server stability, we do not monitor, log, record, or store any information regarding the specific external nodes, media environments, or data payloads you choose to connect to using our software infrastructure.

2. Information We Collect (Checkout Only)

To provision your digital software license and provide premium customer support, we collect only the absolute minimum required data:

• Contact Data: Your email address for delivering your infrastructure access credentials.
• Mobile Communication (Optional): Your WhatsApp or mobile number. This is strictly used for expedited technical support and critical account updates at your request. We have a zero-tolerance policy for SMS spam.
• Security Data: Your IP address strictly at the time of checkout for automated fraud prevention and bot-mitigation.

3. User Feedback, Testimonials & Privacy

We value our community’s experience. To strictly protect the personal identities and privacy of our users, some names and profile avatars displayed in our public testimonials may be anonymized, abbreviated, or visually substituted. However, the core feedback reflects actual user experiences with our network stability. By submitting feedback to our support team, you grant us permission to feature it. If you wish to have your displayed feedback removed, please contact our support portal.

4. Payment Processing & Financial Data

We never store, process, or transmit your credit card information on our servers. All financial transactions are securely routed through our verified, PCI-DSS compliant third-party corporate billing gateways. Your financial data remains entirely between you and the payment processor.

5. Protection of Personal Data (Zero-Selling)

We guarantee that your personal contact details (Email, Name, Phone Number) are strictly confidential. We will never sell, rent, trade, or leak your personal information to third-party marketers, spammers, or data brokers. Your contact info is used exclusively for delivering your routing access and providing direct customer support.

6. Site Analytics & Marketing Pixels

To improve our website’s performance, measure search engine visibility, and optimize our infrastructure offerings, we utilize industry-standard analytics tools and advertising tracking pixels. These tools use cookies to collect anonymous, aggregated data about website traffic. This tracking is strictly limited to your browsing activity on our website and is completely disconnected from your actual network usage. You retain full control to block these tracking cookies via your browser settings.

7. Age Restriction & Payment Authorization (18+)

Our digital infrastructure services are strictly restricted to individuals who are at least 18 years of age. By completing a purchase on our platform, you legally attest that you are of the age of legal majority in your jurisdiction and that you are the fully authorized owner of the payment method used. We do not knowingly collect data from minors, and we rigorously dispute any fraudulent chargeback claims citing unauthorized use by minors.

8. GDPR & CCPA Compliance (Your Rights)

You retain full control over your digital footprint. Under GDPR (Europe) and CCPA (California) guidelines, you have the absolute right to request a data export or the complete deletion of your contact information from our provisioning database at any time.